Baji Casino's Privacy Policy — Your data is a trust we take seriously

Welcome to baji casino. We believe your personal data belongs to you. This privacy policy explains what information we collect, why we collect it, and how we keep it secure.

This policy applies to the baji casino website, mobile application, and all digital platforms. By using our platform, you automatically agree to this privacy policy. Please read it carefully from start to finish.

We've written this policy in plain English with our Bangladesh members in mind — no complicated legal jargon, just a straightforward explanation of exactly what we do and don't do with your data.

Baji casino only collects data that is strictly necessary for platform operations. Collecting unnecessary or excessive information goes against our policy.

Directly Collected Data

• Name, date of birth, and gender (for identity verification)
• Email Address & Phone Number
• Residential address (for KYC verification)
• Payment method details (bKash, Nagad, Rocket number)
• National ID or passport number (for KYC verification)

Automatically Collected Information

• IP address and device type
• Browser Type & Operating System
• Platform activity logs (login timestamps, betting history)
• Approximate location (via IP)
• Cookies & Session Data

Baji casino uses your data only for specific and legitimate purposes. Your information is never used for any other purpose without your consent.

Primary Purpose of Use

• Account creation, management and verification.
• Processing financial transactions and ensuring security.
• Providing customer support and resolving issues.
• Fraud and money laundering prevention.
• Compliance with legal and regulatory obligations.

Secondary Use Purposes (with your consent)

• Sending personalized offers and promotions.
• Analytics to improve the platform experience.
• Keeping you informed about new features and services.

Baji casino never sells your personal data. That is our most fundamental commitment. However, limited information may be shared with specific parties under certain circumstances.

When Data May Be Shared

• Payment processor: Information required to complete transactions is shared with the relevant payment provider.
• Regulatory authority: With government or licensing authorities when required by law.
• Fraud Prevention Organizations: In cases of suspicious activity.
• Technology Partners: Limited technical data required for platform operations.

Third-Party Obligations

In the limited cases where data is shared with third parties, those parties are contractually bound to uphold the same standard of privacy policy. We regularly review their security practices.

Baji casino uses cookies on its website to improve platform performance and personalize your experience. Cookies are small text files stored in your browser.

Cookies can be disabled at any time from your browser settings. However, disabling essential cookies may cause certain website features to stop working.

Baji casino only retains your data for as long as necessary. Once the purpose is fulfilled or upon your request, your information is securely deleted.

• Account Information: For the duration the account remains active, and for 5 years after closure (as required by law).
• Financial Transaction Records: 7 years (in accordance with international financial regulations).
• KYC documents: 5 years after account closure.
• Support contact records: 2 years.
• Analytics Data: 2 years, then anonymized.

You have full ownership and control over your personal data. baji casino respects these rights, and you may exercise them at any time.

To exercise any of these rights, email us at support@bajicasino.life or reach out via live chat. We are required to respond within 30 days.

Baji casino strictly prohibits registration by anyone under the age of 18. We never knowingly collect data from minors.

• Age is verified at the time of registration.
• If any user is found to be under 18, their account will be closed immediately.
• Any data collected from a minor will be deleted immediately.

If you believe a minor has created an account on our platform, please notify our support team immediately.

Baji casino uses the highest industry-standard security technology to protect your data. Our security team stays vigilant 24 hours a day.

Technical Safeguards

• 256-bit SSL/TLS encryption on all data transfers.
• Database encryption and regular backups.
• Password hashing and salting technology.
• Firewall and intrusion detection systems.
• Two-factor authentication (2FA) support.

Administrative Safeguards

• Regular security training for staff.
• Regular third-party security audits.
• Limited access policy — only authorized staff can view your data.

For any questions or complaints about our Privacy Policy, or to exercise your data rights, please contact our Data Privacy Team. We take all requests seriously.

If you are not satisfied with the resolution of a complaint, you have the right to escalate it to an international data protection authority. We want you to be fully satisfied.